Updated 23/3/2020
Northern Territory Veterinary Services at our two venues, Katherine Veterinary Clinic & Alice Veterinary Centre is closely monitoring the evolving situation in regard to COVID-19. We are still operating and remain open. We remain vigilant following the advice of the Australian Department of Health and will act immediately in accordance with their recommendations. One big concern is ensuring that pets that need their medications or specified diets will continue to be able to access them.
Pet Foods and Repeat Medication
Currently there are no disruptions to pet food and medications, but there is indication from overseas that there may be disruptions in the future to some supply chains. For example, there may be disruptions to freight services or to supply of some raw materials.
Additionally, owners may have to self-isolate, or a lock down may be implemented across the Territory reducing access to such products.
As a result, we recommend for clients to get at least 2 months’ supply of:
For clients needing food or repeat medications, we have created a new online ordering portal on our website to assist with filling these orders as well as to help with social distancing. This can be seen at https://www.ntvet.com.au/katherine-veterinary-clinic.html or https://www.ntvet.com.au/alice-veterinary-centre.html. We recommend using this portal, alternatively you can phone us in Katherine on 08 8972 3599 or in Alice Springs on 08 8952 4353, or email us at info@ntvet.com.au. Payment can also be made online.
Additionally, owners may have to self-isolate, or a lock down may be implemented across the Territory reducing access to such products.
As a result, we recommend for clients to get at least 2 months’ supply of:
- Medications if your pet has a chronic health condition
- Pet Food if your animal is on a special diet
For clients needing food or repeat medications, we have created a new online ordering portal on our website to assist with filling these orders as well as to help with social distancing. This can be seen at https://www.ntvet.com.au/katherine-veterinary-clinic.html or https://www.ntvet.com.au/alice-veterinary-centre.html. We recommend using this portal, alternatively you can phone us in Katherine on 08 8972 3599 or in Alice Springs on 08 8952 4353, or email us at info@ntvet.com.au. Payment can also be made online.
Delivery ServicesOver the next few months, Northern Territory Veterinary Services will also be introducing a home delivery service for medications and food. This will be at a cost of $10 for deliveries within the town limits and $15 for deliveries to Tindal or the Ilparpa region. Pre-payment is required and goods will be delivered to your front door or gate to reduce contact between people. If you have a special drop off point, please advise staff where you would like the deliveries placed. |  |
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